Dissertation on customer satisfaction and online banking
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Chapter one introduction 10 background to the study this research work takes a look at service quality and customers satisfaction in banking.
- This study determines the level of customer satisfaction on online banking services provided by domestic and foreign commercial banks in kuching, sarawak the banks.
- In this project, we discuss about customer loyalty in internet banking as we know, internet banking has developed and a lot of niche banks functioning largely with.
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